Forcing the door open or closed damages the charge port. Note: Do not force the charge port door open or closed. To open, press the center right edge of the charge port door, and then release. The charge port is between the front left-hand side door and the front left-hand wheel well. Note: Store the convenience cord in a clean, dry place between the temperature of -40–194☏ (-40–90☌). ![]() When complete, replace the convenience cord in the luggage compartment. Make sure that you completely wrap the convenience cord after charging. Note: Do not hold the convenience cord by the flexible power cable. Note: If charging for your plug-in vehicle fails, please call the Customer Relationship Center, or click on Call for support or Live chat at our website. If the fault is still present, request cordset service. The convenience cord is experiencing an internal fault. If the fault still exists for more than two minutes, return cordset for service. The convenience cord is in retry mode.Ĭonnect to a properly grounded AC outlet. The cordset retry mode has been exhausted. The convenience cord is experiencing a ground fault at the charge port. Unplug and re-plug to the vehicle charge port. The convenience cord is in retry mode to return to normal condition. The convenience cord AC plug has overheated. The convenience cord is charging at a reduced current rate due to a wall outlet over temperature condition. If the problem persists, use a different outlet. If the fault persists, you have a bad wall outlet.Ĭheck the outlet. The convenience cord AC plug is experiencing an overheating condition. Reference the charge port section below for information on vehicle charging. The convenience cord is plugged into the wall outlet and ready to charge your vehicle. If the LED indicators are off after plugging in the convenience cord and the plug is experiencing a no-power condition from the wall outlet, use a different outlet. If the power indicator light is off after plugging in the convenience cord, use a different outlet. Note: When you plug the convenience cord into an outlet, use the following table to determine your vehicle charge status. Always plug the cord into the AC outlet before connecting the charged coupler to the charge port on your vehicle. Make sure that the convenience cord is completely unwrapped before charging. Note: Make sure the electrical source meets the requirements for the high-voltage batteries to charge. If you do not have a dedicated circuit, contact a licensed professional electrician for proper installation. You cannot have other appliances connected to the same circuit.If you do not use a dedicated circuit, the circuit breaker could trip or open. Convenience Cord AĬAUTION: TO REDUCE THE RISK OF FIRE- Use a three-prong AC outlet that is properly grounded, 15-20 amps or greater, and in good condition. Note: Do not use the 120-volt convenience cord with an extension cord, two-prong adapter, surge protector, timer, or other adapters. Using a convenience cord with a worn outlet could cause burns, property damage, and increase the risk of electric shock. If the connection feels loose or worn or the AC outlet is damaged, please have a qualified electrician replace the AC outlet. Note: Firmly fit the AC wall plug into the AC outlet. ![]() Note: You need to plug the convenience cord into a dedicated outlet. Make sure you plug it into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. This product comes with a cord having an equipment grounding conductor and a grounding plug. If it malfunctions or breaks down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. Do not use this product if the enclosure or the electric vehicle connector is broken, cracked, open, or shows any other indication of damage.Do not use this product if the flexible power cord or electric vehicle cable has broken insulation or any other signs of damage. ![]() Do not put your fingers into the electric vehicle connector.Supervise this device when in use around children.Read all the instructions before using this product.For additional information on using a charging schedule with your 2023 Ford Escape visit our Charge Schedule Setup Guide. AC charging preserves the health of the battery for longer battery life. 11 CHARGING YOUR VEHICLE PRECAUTIONS WHAT IS AC CHARGINGĪC charging is the preferred method of charging.
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